Privacy Policy

Privacy and Mandi’s Kitchen

Mandi’s Kitchen is a registered trademark and trading name.

Your privacy is very important to us and Mandi’s Kitchen will always act to protect your information. Mandi’s Kitchen takes this responsibility seriously and is very careful about how and when your personal information is collected, used and shared.

This statement tells you in general terms what our commitment is, why we need to collect personal information, who we may share that information with (outside of Mandi’s Kitchen) and how you may access personal information that we keep.

Mandi’s Kitchen is committed to complying with the federal Privacy Act 1988.

Mandi’s Kitchen Privacy commitment

We will always make sure that we handle your personal information securely and carefully and will only use your personal information when it is necessary for us to deliver you a service or perform other necessary business functions and activities. Mandi’s Kitchen will not use your information for purposes unrelated to the services we provide, unless we first obtain your consent. Wherever possible Mandi’s Kitchen will give you the option of interacting anonymously with us provided it is practicable and lawful to do so. We will always use fair and lawful means of collecting personal information. In most circumstances we will collect personal information directly from you.

What personal information do we collect?

Different personal information is collected for different reasons. The personal information we collect is in most cases supplied directly by you when you give us your details, place an order, seek a refund without a receipt, or provide feedback to us. Personal information can include information such as your name, address, contact details and shopping purchases. The type of service or interaction you wish to receive will determine the specific type of information we need to collect. Personal information may include the following: Name, address, phone and other contact details (fax, email etc), merchandise information (purchases, orders etc), and method of payment. Depending on the circumstance, sometimes we collect other information such as where you shop or what your areas of interest are, so that we can improve our service offering to you.

Cookies & how they work

When you visit the Mandi’s Kitchen web site, our site will automatically send you a “cookie”. A cookie is a piece of text sent from a web server to your computer, and is used to identify you only by a random number. This information does not personally identify you, but it does tell us that your computer has visited our site and what areas of the site have been browsed. You can decline cookies by adjusting the “accept cookies” setting in your browser, however this may affect the functionality of the web site.

Why we collect information

We may collect information for a number of reasons including to: deliver products or services to you complete other transactions with you or on your behalf better understand your requirements and preferences. improve our service protect against fraud or theft provide offers that are of greater interest or benefit to you.

How we collect this information?

The personal information we collect is in most cases directly supplied by you when you give us your details, place an order or provide feedback to us. We collect information in a number of ways including: When you register your details with us or give us the information When you order goods or services


Who we may share your information with

Mandi’s Kitchen has no intention of selling your personal information to other parties, unless consent has been sought from you first or if we have already told you about the disclosure. We also often need to pass personal details such as your name and address to companies who perform parts of our service delivery. This includes  delivery companies, mail houses and other third party fulfillment contractors. In all circumstances where your personal information is disclosed, Mandi’s Kitchen will ensure that these third parties undertake to protect your privacy.


We will take all reasonable steps to store your personal information securely. In particular, we want you to feel confident in dealing with us on the internet. Mandi’s Kitchen, contact & application forms use a process called Secure Sockets Layer (SSL) technology. SSL locks all information passed from you to us in an encrypted envelope making it extremely difficult for this information to be intercepted..

Other Sites

Mandi’s Kitchen is not responsible for the privacy practices of sites that are linked to this site via hyperlinks, banner advertising or otherwise. Please take care at all times to check whose site you are visiting.


If you would like to access your personal information,  e-mail at , or call on 03 9578 3418.

Mandi’s Kitchen Privacy Policies and Practices

From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated